Supplier Quality Engineer

Sleep Number

Minneapolis, MN

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Supplier Quality Engineer

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Position Purpose

The Supplier Quality Engineer (SQE) executes the Quality strategy to ensure continual production of products consistent with established industry standards, government regulations, as well as company and customer requirements. Owns supplier quality, leads sub-teams and supplier meetings in supplier risk management, supplier deep-dive process control, ship-to-control, gap analysis and closure. The SQE leads supplier quality performance improvement strategies using statistical treatment of data, process capability, trend analysis and applying project management techniques to improve supplier quality. The SQE will create and maintaining category specific plans and goals requiring quality system policies, procedures and statistical techniques. SQEs are responsible for verifying supplier quality standards are in accordance with the Sleep Number QMS requirements. The SQE serves as the liaison with suppliers, drives continuous improvements, and collaborates with other personnel in a team environment. The SQE identifies technical problems with suppliers and is the leader for supplier corrective action requests. The SQE manages process controls, supplier quality performance and measures readiness throughout the New Product Introduction cycle. SQE will create proactive Risk Mitigation strategies with suppliers and internal cross-functional teams to ensure product compliance.

Primary Responsibilities

The Supplier Quality Engineer performs a wide range of duties including but not limited to the following:

Managing and developing suppliers, ensuring optimized levels of quality, cost and delivery performance driving continuous improvement to maximize business performance.
Lead or Participate in process improvement collaboration, execution, and training with all aspects of Supply Chain.
Complete supplier Quality Management System audits for purposes of approve & maintain, and to work with suppliers to close out any audit findings.
The SQE performs regular supplier audits to ensure compliance with requirements as well as actively leading supplier development.
Work closely with Procurement and Engineering to establish the Supply Chain structure to meet the requirements of the full product lifecycle of Sleep Number products.
Provide support for product development and NPI, through APQP activities and ensuring acceptable PPAP packages on time, right first time to ensure flawless launch.
Support warranty, value engineering and manufacturing process assessment and development activities.
Support Design for Manufacture and Assembly activities between Sleep Number and suppliers.
Manage quality issues in conjunction with key stakeholders, resolving day to day problems, ensuring effective containment and problem resolution for all non-conformances using CAPA and SCAR processes.
Establish and maintain consistent supplier metrics (process capability, control charts, productivity, measurement quality) for monitoring and reporting through Performance Scorecards.
Position Requirements

Minimum of 2-4 years in a supplier quality role, in a lean manufacturing environment
B.S. Engineering required (M.S. preferred)
Lean Six Sigma/Green Belt certification a plus
CQM/CQE/PMP a plus
Experience with Quality Management Systems (QMS)
Experience with Advanced Product Quality Plan (APQP)
Experience with Purchased Part Approval Process (PPAP)
Experience with DMAIC Methodology
Audit Experience with QMS, Process and Compliance required
Ability to read technical drawings and specifications
Strong oral and written communication skills
MS Project, Visio, Sharepoint, PowerBI and standard Office applications
Statistical Analysis Methods, Design of Experiments (JMP, MiniTab or similar)
Change Control management
Critical Path thinking
Highly effective Project Management skills

Our company’s purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase – it’s a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

Sleep – Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.
Physical – Wide range of wellbeing resources and services through our medical plans to improve your physical health.
Emotional – Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.
Financial – Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.
Community – Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.
Career – Opportunities for career development and continuous learning, including a tuition reimbursement program.

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

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