Abdu Kibuuka

Abdu Kibuuka
48 Warren Ave Apt 1
Woburn, MA 01801
Kibuuka18@gmail.com
Cell: (508) 840-7218
••••••••••••

EDUCATION
ITT Technical Institute – Wilmington, MA Anticipated graduation June, 2016
Associate of Science Degree in information Technology – Computer Network Systems
• High honors, Perfect Attendance Award and Deans list
• GPA: 3.95
LANGUAGES
• English- Fluently
• Luganda- Fluently
• Swahili- Minimal Fluency
SKILLS & ABILITIES
Software
• Microsoft Word, Excel, PowerPoint, Outlook
• Sigma care
• CDMK 2
• Exchange Server

Networking
• WAN- wide Area Networking
• LAN- Local Area Networking
• Structured cabling
• TCP/IP
• Networking Applications And Security
Development
• Visual Basics
• SQL Database Development
• C++
Operating Systems
• Windows 98 /2000 /XP /Professional /Vista /7 /8/10
• Android
• MAC OS
• Windows server 2008/2012
• Linux operating system
Hardware
• Install, configure, troubleshoot, and repair
Communication
• Strong written and oral communication skills
• Strong problem solving skills
• Bilingual Fluent in English and Luganda

Work Experience
Alexander Technology Group Boston, MA 2015-present
• Software installation support
• Troubleshooting network connectivity
• Troubleshoot hardware /software
• Application support
• End user support
• Adding/removing users on domain
Woburn Nursing Center Woburn, MA 01801 2010-2015
• Supervise a large number of employees
• Operate excellent customer service every day
• Responsible for software input and output of patients information
• Handled the logistics of the receiving department and conducted inventories as necessary
Extended stay America Burlington, MA 01801 2010-2011
• Responsible for hotel reservations, ground transportation arrangements such as car rentals, limo service.etc
• Provides pricing and delivery information, processes orders, and prepares cash reports.
• Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
• Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties.
• Serves as liaison between the customer and various departments