Anthony Papadopoulos

Name: Anthony Papadopoulos
Phone: 610-739-2744
Home Location: US-PA-Macungie-18062 (US Citizen)

Will Relocate To:

Most Recent Title: Senior Consultant
Experience: 10 Years, 5 Months
Most Recent Pay:
Managed Others: No
Spoken languages: English, Greek
Sec. Clearance: No

Company Information
Start Date: August 2008 ~ End Date: Present
Company Name: i+o
Job Title: Senior Consultant

Start Date: March 2008 ~ End Date: August 2008
Company Name: Merck
Job Title: IT Business Analyst Level 3 /Assistant Project Manager

Start Date: September 2007 ~ End Date: March 2008
Company Name: Glemser Technologies Pharmaceutical Consulting
Job Title: IT Project Manager/Business Analyst

Start Date: June 2006 ~ End Date: September 2007
Company Name: Merck
Job Title: Team Lead/Project Lead

Start Date: June 2004 ~ End Date: June 2006
Company Name: General Electric IT Services Servicing Pfizer
Job Title: Technical Support Analyst

Start Date: June 2003 ~ End Date: May 2004
Company Name: Covex LLC. Consultants
Job Title: Validation Engineer

Start Date: March 2002 ~ End Date: June 2003
Company Name: Verizon Communications
Job Title: Senior Systems Analyst/Team Lead

Start Date: November 2001 ~ End Date: March 2002
Company Name: MCI
Job Title: Server Support Engineer

Start Date: July 1999 ~ End Date: October 2001
Company Name: Knight Trading Group
Job Title: Network Administrator

Start Date: February 1999 ~ End Date: July 1999
Company Name: National Freight
Job Title: Network Administrator

School:University of Phoenix
Graduation Date:November 2006

School:Upsala College
Graduation Date:December 1989

Desired Position
Job Type:
Desired Pay:
Max Commute:
Travel Preference: Negligible

Information Technology (15 Years experience)
Internet-E-Comerce (No experience)


1315 Mohr Circle

Macungie, PA 18062

Home: 610-366-9976

Cell: 610-739-2744

SYNOPSIS: Savvy, results-oriented leader with proven success in

managing multimillion-dollar software and hardware projects. Successful

in budgeting projects according to business needs. Expertly directs

development, technology integration, and customer demand discovery.

Innovative problem solver with the ability to solve the business and

technical sides of a problem with demonstrated ability to acquire

technical knowledge and skills rapidly. Proven leadership and negotiation

with exceptional communication skills, both oral and written.


MBA/Global Management – University of Phoenix (November, 2006)

Bachelor of Science – Chemistry – Upsala College (December, 1989)

Orion Technical (Checkpoint Firewall-1)

US Professional Institute (Cisco)


Microsoft Certified Professional

Microsoft Certified Professional + Internet

Microsoft Certified System Engineer



i+o (Industry Planning and Organization)

08/2008 – Present

Senior Consultant

Provide IT system automation design and project management between MES

(Werum Pas-X) and automation layer (Siemens PCS 7) for pharmaceutical


Coordinate LIMS integration with MES and SAP QM

Provide CGMP support and expertise for process automation to clients

Coordinated efforts for Concept Engineering, Basic Engineering and

Detailed Engineering phases

Work with business process owners to identify and document business

requirements and processes that contribute to the implementation of the

technology solutions

Create Functional Specification requirements documentation

Create IT Master Documents to support Functional Specification


Assist with facilitating discussions with business process owners,

technology members and third party vendors or consultants

Prioritize work to meet milestones and complete deliverables in a timely

manner while adhering to the business requirements throughout the project


Prepare documentation, presentations, charts, tables and diagrams and

conduct reviews for scope and business requirements

Create Request for Proposal (RFP) for competing vendors. Vendors include:

(Wonderware, Siemens, Rockwell, GE Fanuc)

Manage, coordinate and facilitate RFP vendor awarding process

Oversee and coordinate final negotiations between clients and vendors

Manage projects ranging from 1million to 5 million U.S. dollars

Effectively manage vendors intended for project alignment with clients

Coordinate value engineering efforts for maximum savings to clients

Created and coordinated project execution plan and coordinated all

efforts of projects between clients and vendors


03/2008 – 08/2008

IT Business Analyst Level 3 /Assistant Project Manager

Server as liaison on the client Engagement side between technology and

business end-users

Formulate and define business case, business and solution requirements

based on both business and user needs

Coordinate and facilitate meetings with cross functional groups to

negotiate critical decisions regarding SAP integration with LIMS and MES

Coordinate and manage the SAP wireless installation and integration

Create timelines via Gant charts and convey to business owners

Documents and verified business requirements

Improve business process design through the application of Six Sigma and

other operational excellence techniques

Translate business and user needs to proper testable and verifiable

system requirements specifications

Work based on business and IT knowledge, a s a delegate of the account

manager, with Enterprise architects in the initial development and

assessment of solution options

Work with the solution architect, technical analyst and development team

to ensure that they fully understand the specifications

Verify solution’s alignment with requirements

Facilitate and create user acceptance testing by the business

Participate in the development of training programs

Glemser Technologies Pharmaceutical Consulting

09/2007 – 03/2008

IT Project Manager/Business Analyst

Managed CIT according to business needs and budget

Increased efficiencies by 20% within a six month period by researching

and monitoring business activities

Prepare/Author key project documentation including business and

functional requirements, project plans, test plans, implementation plans.

Secure required approvals

Manage the implementation and consistent delivery of projects to agreed

upon timelines, budgets and expectations of quality.

SWOT internal analysis to determine new markets and opportunities

Work with clients, developers and vendors for determining requirements to

enhance customer service

Documented workflows for greater efficiency using Visio and PowerPoint

Created and managed work breakdown structure (WBS) and scheduled project


Review of study documents (e.g. protocols, system validation reports,

final study reports.) Check document for consistency and acceptable

standards and practices.

Provide leadership in researching, recommending and implementing new

processes in the department/company

Maintain complete set of project and development documentation

Create and manages project budget vs. actual expenditures (capital and


Retain personnel by instituting new training and goals

Provide project report presentations to business owners using MS Project

Instituted SLA’s for greater CIT efficiency and service

Takes initiative to identify areas for process improvement and engage in

assuming new responsibilities

Proven experience managing application development projects; strong

working knowledge of SDLC models.

Expertise in the interpretation of the applicable regulations that impact

computer systems (e.g., 21 CFR Parts 11) used in GxP environments.

Managed the installation documentation and architecture of Content

Management application such as Documentum 5.3 SP3, 5.3 SP4 and 5.3 SP5

for multiple large pharmaceutical clients which included gathering

customer requirements and customizations and monitoring project


Saved the company capital by instituting virtualization such as GSX and


Technical Liaison between project teams to negotiate resources,

schedules, etc.

Managed multi-functional groups between various projects

Managed and led all aspects of CIT including Exchange 2003, Active

Directory, Asset lists, MOSS 2007, Disaster Recovery, etc.

Active Directory and Exchange 2003 Administrator

MOSS 2007 Administrator

Developed IT project workflows based on requirements gathering

Effective organization of team members and tasks

Initiate and validate validation scripts, IQ/OQ/PQ/ UAT

Develop action plans while being sensitive to time constraints and

resources using MS Project

Efficient in solving problems while exhibiting judgment and understanding

of issues.


06/2006 – 09/2007

Team Lead/Project Lead – (West Point Facility)

Project Includes:

Responsible for the management of all research and development Laboratory

instrument PC’s based at the WestPoint site

Lead validation and qualification activities for multiple complex

projects which are regional and global in scope

Managed projects as PM/Lead which included: releases, upgrades,

migrations, retirements, and archiving of applications

Scheduled the integrated sequence of steps in a “deployment schedule”,

identified all tasks and responsibilities, and interdependencies in the

schedule using MS Project.

Developed project work flows using Visio

Published MS Project on company intranet for team review and on the fly

process changes

Liasoned between project technical team, engineering and production

support on installation instructions and qualification steps for each

platform to enhance customer service for researchers

Saved Merck 75% or approximately 450k by standardizing upgrade validation

procedures across global multi-functional groups in the US, Canada, Japan

and the UK.

Worked on ELN integration with LIMS

Increased employee retention by implementing new training programs

Initiate yearly project budgets

Coordinate multiple validation and qualification activities with project

teams, various departments, and external vendors using System Life Cycle


Work with the validation group/s to develop and update computer

documentation to comply with security guidelines 21 CFR Part11 and cGMP.

Execute validation scripts including UAT’s, IQ/OQ/PQ

Interview candidates regarding new employment opportunities within Merck

Develop processes for workflow efficiency via Visio diagrams

Effectively communicate with all levels of users

Work at a significant level of technical detail while maintaining the

flexibility to address various problems at any one time.

Provide laboratory instrument PC validation, support and solutions

Provide first rate customer service to clients

Ensure user awareness of Merck’s computer-related policies and


General Electric IT Services Servicing Pfizer

06/2004 – 06/2006

Technical Support Analyst (Team Lead)

Upkeep/ installation/ configuration and maintenance of desktops (IBM

Compaq and Dell) and laptops (IBM) under SLA’s

Instituted monthly performance measurements for efficiency

Responsible for initiating multiple projects using SDLC and MS Project

Led team with research on Spyware removal strategies and applications.

Troubleshoot production line computers and applications

Rollout Windows XP SP1 project and process

Support upper level management for Pfizer Inc, ex. Plant Manager,

Directors and team leads

Installation and configuration of Cisco wireless

Installation of Cognos and Manugistics

Migrate computers to Active Directory

Installing and configuring McAfee anti -virus software

Reporting via Peregrine Ticketing System

LIMS install and configuration

Provide lab support for QC and Validations

Adhere to SOP’s as per Pfizer as per cGMP’s

Initiate SOP’s for proper setup of software as per cGMP’s

Initiate change control as per cGMP’s

Covex LLC. Consultants

6/2003 – 5/2004

Validation Engineer

Execute the system Life Cycle Methodology

Consulted with plant manager, lead engineers and managers

Performed OQ on Field Sales Force Automation project(Quest)

Perform the validation of Network Architecture and LAN-WAN

Validate 21CFR11 Electronic Records; Electronic Signatures

Develop Functional Design Specifications

Design, install and configure company wide networks using Cisco 3000

series routers on Ciscoworks

Install Window 2003 Advanced Server on Compaq DL380 Servers and configure

Active Directory

Provided hands on support for Windows 2000/98/95/XP/CE

Used Active Directory to add users and groups on the domain

Configure cluster on the network

Install and configure ArcServ

Install, configure and validate Cyber Lab

Install and configure Symantec Antivirus Corporate Edition

Develop and execute Installation Qualification Protocol

Develop and execute Operational Qualification Protocol

Develop and execute Performance Qualification Protocol

Develop Standard Operating Procedures for the following:

System Change Control

System Security

System Backup and Restore / Archiving

System Maintenance

Contingency Planning and Disaster Recovery

System Training

System Operation

Verizon Communications

3/2002 – 6/2003

Senior Systems Analyst/Team Lead

Responsible for the installation of software and hardware, configuration

set up, upgrade, maintenance, troubleshooting, and providing solutions to

Verizon’s corporate client and users.

Extensive telephony experience with PC Anywhere and Virtual Private


Compaq and Intel Server installations and configuration (NT/2000/Advance


Added users using Active Directory

Installation, configuration, and troubleshooting of Network Print


Installation, configuration, and upgrade of Siebel 98-2000 for current

sales and marketing information records.

Install and remote troubleshoot using SMS Server installations and


Responsible for installing and troubleshooting Attachmate application.

Responsible for installation and configuration of Siebel Application CMIS

trouble ticketing application.

Responsible for installing, configuring, troubleshooting, and upgrading

Lotus Notes to R5.

Involved in troubleshooting general problems associated with NT

workstation and NIC cards.

Responsible for troubleshooting problems associating with logging on to

the network including Network logging and passwords.

Support problems associated with printing in different applications.

Responsible for creating and administrating user accounts with assigning


Provide general desktop support, which include PC software/hardware


Strong interpersonal skills to communicate with staff at all levels.

Responsible for installing and troubleshooting Microsoft Office 97/2000.

Provided hands-on desktop support; such as, installing and

troubleshooting of Windows 95/98/NT/2000/XP.

Involved in the set up and installation of new Workstations.

Install and configure Marimba on Windows platforms.


11/2001- 3/2002

Server Support Engineer

Build and configure NT servers according to customer specifications.

Troubleshoot and repair NT servers (mainly Compaq) on the server farm.

Involved in racking and cabling.

Repaired a replace Cisco routers hardware (Ex) Change interface cards and

power supplies on the fly.

Changed hardware Cisco series 6500 switches.

Installed and configured Checkpoint firewall-1.

Work on Firewall rule base.

Used Remedy tracking system.

Used Fluke enterprise LAN meter.

Fielded service calls for customers.

Worked on Visio designs.

Worked TCP/IP schemes for simple to medium networks.

Kept updated on training in different technologies.

Knight Trading Group

7/1999 – 10/2001

Network Administrator

Built Windows 2000/NT and Exchange Servers.

Supported upper level executives such as CEO, CFO, SVP,VP directors,

managers and trade floor team leads

Installed and configured Norton anti-virus software.

Built images according to specifications using Norton Ghost software

using multicasting or through a CD image.

Used Visio Enterprise Manager to monitor network

Used ghost image to build approximately 40 pc’s and 10-15 laptop per

month using different images.

Provided floor support for Traders.

Acted as liaison between backend users and the technical department.

Installed and supported Exceed, Brass, and Bloomberg.

Wrote technical and functional documentation for various applications.

Installed Lexis-Nexis, Books on Screen and various other applications for

the compliance (law) department.

Supported over 2000 users.

Instructed users on PC and application use.

Troubleshot and upgraded hardware and software for Compaq PC on Windows


Created user accounts and groups on Windows 2000 Server using Active


Created folders using NT permissions.

Installed and configured HP print drivers on the network through print


Installed and configured Windows 2000 for laptops using TCP/IP and

integrated onto NT network environment.

Set up dial up accounts for remote users

Used Remotely Anywhere, Dameware, and PCAnywhere to troubleshoot overseas


Provided I/II/III tier support to users.

Installed and configured DSL modems for home users.

Installed and supported Lotus Notes e-mail.

Installed and configured wireless NICS for laptops on Knights wireless


Troubleshot UNIX users using NT applications through Terminal Server.

Set up AVISTAR telecommunications hardware/software.

Installed and supported Palm Pilots, Card Scans, and other devises to

synchronize with Lotus notes.

Log Help Desk tickets using REMEDY software.

Tested and evaluated new software for production use.

Set up mini-networks for testing software and applications.

National Freight

2/1999 – 7/1999

Network Administrator

Provided help desk support for entire NDC Department throughout the


Supported all levels of users including CEO, CFO , managers

Consulted on network scheme of a 650,000-sq. /ft facility from the

beginning stages.

Provided back up scheme for three different facilities through ArcservIT

back-up, Net Ops and PC Anywhere remote communication software.

Set up different site networks according to their needs using Windows NT

4.0 including TCP/IP schemes.

Provided hardware specifications for various projects.

Used performance monitor-to-monitor network for bottlenecks and

performance upgrades.

IGI Incorporated

1/1993 – 7/1998

Production Manager

Reviewed and approved Batch Production Records for Liposome suspension

and emulsion technology in state-of-the-art facility.

Responsible for hiring, outsourcing and scaling down

Developed production standards

Responsible for ordering and cost analysis of new or used equipment

Implemented Standard Operation Procedures throughout production in three

on-site locations.

Established the Manufacturing Practices training program in production.

Wrote batch-compounding formulas.

Wrote process and equipment validation protocols.

Monitored process and equipment validation studies.

Coordinated the production schedule including inventory control,

ordering, and releasing raw materials, and releasing processing and

packaging equipment.

Interfaced with research, development, and quality assurance to transfer

technology from Pilot Plant into Production.

Developed and adhered to timelines established with marketing.


  • Updated 2 years ago

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