Name: Anthony Papadopoulos
Home Location: US-PA-Macungie-18062 (US Citizen)
Will Relocate To:
Most Recent Title: Senior Consultant
Experience: 10 Years, 5 Months
Most Recent Pay:
Managed Others: No
Spoken languages: English, Greek
Sec. Clearance: No
Start Date: August 2008 ~ End Date: Present
Company Name: i+o
Job Title: Senior Consultant
Start Date: March 2008 ~ End Date: August 2008
Company Name: Merck
Job Title: IT Business Analyst Level 3 /Assistant Project Manager
Start Date: September 2007 ~ End Date: March 2008
Company Name: Glemser Technologies Pharmaceutical Consulting
Job Title: IT Project Manager/Business Analyst
Start Date: June 2006 ~ End Date: September 2007
Company Name: Merck
Job Title: Team Lead/Project Lead
Start Date: June 2004 ~ End Date: June 2006
Company Name: General Electric IT Services Servicing Pfizer
Job Title: Technical Support Analyst
Start Date: June 2003 ~ End Date: May 2004
Company Name: Covex LLC. Consultants
Job Title: Validation Engineer
Start Date: March 2002 ~ End Date: June 2003
Company Name: Verizon Communications
Job Title: Senior Systems Analyst/Team Lead
Start Date: November 2001 ~ End Date: March 2002
Company Name: MCI
Job Title: Server Support Engineer
Start Date: July 1999 ~ End Date: October 2001
Company Name: Knight Trading Group
Job Title: Network Administrator
Start Date: February 1999 ~ End Date: July 1999
Company Name: National Freight
Job Title: Network Administrator
School:University of Phoenix
Graduation Date:November 2006
Graduation Date:December 1989
Travel Preference: Negligible
Information Technology (15 Years experience)
Internet-E-Comerce (No experience)
ANTHONY PAPADOPOULOS, MBA
1315 Mohr Circle
Macungie, PA 18062
SYNOPSIS: Savvy, results-oriented leader with proven success in
managing multimillion-dollar software and hardware projects. Successful
in budgeting projects according to business needs. Expertly directs
development, technology integration, and customer demand discovery.
Innovative problem solver with the ability to solve the business and
technical sides of a problem with demonstrated ability to acquire
technical knowledge and skills rapidly. Proven leadership and negotiation
with exceptional communication skills, both oral and written.
MBA/Global Management – University of Phoenix (November, 2006)
Bachelor of Science – Chemistry – Upsala College (December, 1989)
Orion Technical (Checkpoint Firewall-1)
US Professional Institute (Cisco)
Microsoft Certified Professional
Microsoft Certified Professional + Internet
Microsoft Certified System Engineer
i+o (Industry Planning and Organization)
08/2008 – Present
Provide IT system automation design and project management between MES
(Werum Pas-X) and automation layer (Siemens PCS 7) for pharmaceutical
Coordinate LIMS integration with MES and SAP QM
Provide CGMP support and expertise for process automation to clients
Coordinated efforts for Concept Engineering, Basic Engineering and
Detailed Engineering phases
Work with business process owners to identify and document business
requirements and processes that contribute to the implementation of the
Create Functional Specification requirements documentation
Create IT Master Documents to support Functional Specification
Assist with facilitating discussions with business process owners,
technology members and third party vendors or consultants
Prioritize work to meet milestones and complete deliverables in a timely
manner while adhering to the business requirements throughout the project
Prepare documentation, presentations, charts, tables and diagrams and
conduct reviews for scope and business requirements
Create Request for Proposal (RFP) for competing vendors. Vendors include:
(Wonderware, Siemens, Rockwell, GE Fanuc)
Manage, coordinate and facilitate RFP vendor awarding process
Oversee and coordinate final negotiations between clients and vendors
Manage projects ranging from 1million to 5 million U.S. dollars
Effectively manage vendors intended for project alignment with clients
Coordinate value engineering efforts for maximum savings to clients
Created and coordinated project execution plan and coordinated all
efforts of projects between clients and vendors
03/2008 – 08/2008
IT Business Analyst Level 3 /Assistant Project Manager
Server as liaison on the client Engagement side between technology and
Formulate and define business case, business and solution requirements
based on both business and user needs
Coordinate and facilitate meetings with cross functional groups to
negotiate critical decisions regarding SAP integration with LIMS and MES
Coordinate and manage the SAP wireless installation and integration
Create timelines via Gant charts and convey to business owners
Documents and verified business requirements
Improve business process design through the application of Six Sigma and
other operational excellence techniques
Translate business and user needs to proper testable and verifiable
system requirements specifications
Work based on business and IT knowledge, a s a delegate of the account
manager, with Enterprise architects in the initial development and
assessment of solution options
Work with the solution architect, technical analyst and development team
to ensure that they fully understand the specifications
Verify solution’s alignment with requirements
Facilitate and create user acceptance testing by the business
Participate in the development of training programs
Glemser Technologies Pharmaceutical Consulting
09/2007 – 03/2008
IT Project Manager/Business Analyst
Managed CIT according to business needs and budget
Increased efficiencies by 20% within a six month period by researching
and monitoring business activities
Prepare/Author key project documentation including business and
functional requirements, project plans, test plans, implementation plans.
Secure required approvals
Manage the implementation and consistent delivery of projects to agreed
upon timelines, budgets and expectations of quality.
SWOT internal analysis to determine new markets and opportunities
Work with clients, developers and vendors for determining requirements to
enhance customer service
Documented workflows for greater efficiency using Visio and PowerPoint
Created and managed work breakdown structure (WBS) and scheduled project
Review of study documents (e.g. protocols, system validation reports,
final study reports.) Check document for consistency and acceptable
standards and practices.
Provide leadership in researching, recommending and implementing new
processes in the department/company
Maintain complete set of project and development documentation
Create and manages project budget vs. actual expenditures (capital and
Retain personnel by instituting new training and goals
Provide project report presentations to business owners using MS Project
Instituted SLA’s for greater CIT efficiency and service
Takes initiative to identify areas for process improvement and engage in
assuming new responsibilities
Proven experience managing application development projects; strong
working knowledge of SDLC models.
Expertise in the interpretation of the applicable regulations that impact
computer systems (e.g., 21 CFR Parts 11) used in GxP environments.
Managed the installation documentation and architecture of Content
Management application such as Documentum 5.3 SP3, 5.3 SP4 and 5.3 SP5
for multiple large pharmaceutical clients which included gathering
customer requirements and customizations and monitoring project
Saved the company capital by instituting virtualization such as GSX and
Technical Liaison between project teams to negotiate resources,
Managed multi-functional groups between various projects
Managed and led all aspects of CIT including Exchange 2003, Active
Directory, Asset lists, MOSS 2007, Disaster Recovery, etc.
Active Directory and Exchange 2003 Administrator
MOSS 2007 Administrator
Developed IT project workflows based on requirements gathering
Effective organization of team members and tasks
Initiate and validate validation scripts, IQ/OQ/PQ/ UAT
Develop action plans while being sensitive to time constraints and
resources using MS Project
Efficient in solving problems while exhibiting judgment and understanding
06/2006 – 09/2007
Team Lead/Project Lead – (West Point Facility)
Responsible for the management of all research and development Laboratory
instrument PC’s based at the WestPoint site
Lead validation and qualification activities for multiple complex
projects which are regional and global in scope
Managed projects as PM/Lead which included: releases, upgrades,
migrations, retirements, and archiving of applications
Scheduled the integrated sequence of steps in a “deployment schedule”,
identified all tasks and responsibilities, and interdependencies in the
schedule using MS Project.
Developed project work flows using Visio
Published MS Project on company intranet for team review and on the fly
Liasoned between project technical team, engineering and production
support on installation instructions and qualification steps for each
platform to enhance customer service for researchers
Saved Merck 75% or approximately 450k by standardizing upgrade validation
procedures across global multi-functional groups in the US, Canada, Japan
and the UK.
Worked on ELN integration with LIMS
Increased employee retention by implementing new training programs
Initiate yearly project budgets
Coordinate multiple validation and qualification activities with project
teams, various departments, and external vendors using System Life Cycle
Work with the validation group/s to develop and update computer
documentation to comply with security guidelines 21 CFR Part11 and cGMP.
Execute validation scripts including UAT’s, IQ/OQ/PQ
Interview candidates regarding new employment opportunities within Merck
Develop processes for workflow efficiency via Visio diagrams
Effectively communicate with all levels of users
Work at a significant level of technical detail while maintaining the
flexibility to address various problems at any one time.
Provide laboratory instrument PC validation, support and solutions
Provide first rate customer service to clients
Ensure user awareness of Merck’s computer-related policies and
General Electric IT Services Servicing Pfizer
06/2004 – 06/2006
Technical Support Analyst (Team Lead)
Upkeep/ installation/ configuration and maintenance of desktops (IBM
Compaq and Dell) and laptops (IBM) under SLA’s
Instituted monthly performance measurements for efficiency
Responsible for initiating multiple projects using SDLC and MS Project
Led team with research on Spyware removal strategies and applications.
Troubleshoot production line computers and applications
Rollout Windows XP SP1 project and process
Support upper level management for Pfizer Inc, ex. Plant Manager,
Directors and team leads
Installation and configuration of Cisco wireless
Installation of Cognos and Manugistics
Migrate computers to Active Directory
Installing and configuring McAfee anti -virus software
Reporting via Peregrine Ticketing System
LIMS install and configuration
Provide lab support for QC and Validations
Adhere to SOP’s as per Pfizer as per cGMP’s
Initiate SOP’s for proper setup of software as per cGMP’s
Initiate change control as per cGMP’s
Covex LLC. Consultants
6/2003 – 5/2004
Execute the system Life Cycle Methodology
Consulted with plant manager, lead engineers and managers
Performed OQ on Field Sales Force Automation project(Quest)
Perform the validation of Network Architecture and LAN-WAN
Validate 21CFR11 Electronic Records; Electronic Signatures
Develop Functional Design Specifications
Design, install and configure company wide networks using Cisco 3000
series routers on Ciscoworks
Install Window 2003 Advanced Server on Compaq DL380 Servers and configure
Provided hands on support for Windows 2000/98/95/XP/CE
Used Active Directory to add users and groups on the domain
Configure cluster on the network
Install and configure ArcServ
Install, configure and validate Cyber Lab
Install and configure Symantec Antivirus Corporate Edition
Develop and execute Installation Qualification Protocol
Develop and execute Operational Qualification Protocol
Develop and execute Performance Qualification Protocol
Develop Standard Operating Procedures for the following:
System Change Control
System Backup and Restore / Archiving
Contingency Planning and Disaster Recovery
3/2002 – 6/2003
Senior Systems Analyst/Team Lead
Responsible for the installation of software and hardware, configuration
set up, upgrade, maintenance, troubleshooting, and providing solutions to
Verizon’s corporate client and users.
Extensive telephony experience with PC Anywhere and Virtual Private
Compaq and Intel Server installations and configuration (NT/2000/Advance
Added users using Active Directory
Installation, configuration, and troubleshooting of Network Print
Installation, configuration, and upgrade of Siebel 98-2000 for current
sales and marketing information records.
Install and remote troubleshoot using SMS Server installations and
Responsible for installing and troubleshooting Attachmate application.
Responsible for installation and configuration of Siebel Application CMIS
trouble ticketing application.
Responsible for installing, configuring, troubleshooting, and upgrading
Lotus Notes to R5.
Involved in troubleshooting general problems associated with NT
workstation and NIC cards.
Responsible for troubleshooting problems associating with logging on to
the network including Network logging and passwords.
Support problems associated with printing in different applications.
Responsible for creating and administrating user accounts with assigning
Provide general desktop support, which include PC software/hardware
Strong interpersonal skills to communicate with staff at all levels.
Responsible for installing and troubleshooting Microsoft Office 97/2000.
Provided hands-on desktop support; such as, installing and
troubleshooting of Windows 95/98/NT/2000/XP.
Involved in the set up and installation of new Workstations.
Install and configure Marimba on Windows platforms.
Server Support Engineer
Build and configure NT servers according to customer specifications.
Troubleshoot and repair NT servers (mainly Compaq) on the server farm.
Involved in racking and cabling.
Repaired a replace Cisco routers hardware (Ex) Change interface cards and
power supplies on the fly.
Changed hardware Cisco series 6500 switches.
Installed and configured Checkpoint firewall-1.
Work on Firewall rule base.
Used Remedy tracking system.
Used Fluke enterprise LAN meter.
Fielded service calls for customers.
Worked on Visio designs.
Worked TCP/IP schemes for simple to medium networks.
Kept updated on training in different technologies.
Knight Trading Group
7/1999 – 10/2001
Built Windows 2000/NT and Exchange Servers.
Supported upper level executives such as CEO, CFO, SVP,VP directors,
managers and trade floor team leads
Installed and configured Norton anti-virus software.
Built images according to specifications using Norton Ghost software
using multicasting or through a CD image.
Used Visio Enterprise Manager to monitor network
Used ghost image to build approximately 40 pc’s and 10-15 laptop per
month using different images.
Provided floor support for Traders.
Acted as liaison between backend users and the technical department.
Installed and supported Exceed, Brass, and Bloomberg.
Wrote technical and functional documentation for various applications.
Installed Lexis-Nexis, Books on Screen and various other applications for
the compliance (law) department.
Supported over 2000 users.
Instructed users on PC and application use.
Troubleshot and upgraded hardware and software for Compaq PC on Windows
Created user accounts and groups on Windows 2000 Server using Active
Created folders using NT permissions.
Installed and configured HP print drivers on the network through print
Installed and configured Windows 2000 for laptops using TCP/IP and
integrated onto NT network environment.
Set up dial up accounts for remote users
Used Remotely Anywhere, Dameware, and PCAnywhere to troubleshoot overseas
Provided I/II/III tier support to users.
Installed and configured DSL modems for home users.
Installed and supported Lotus Notes e-mail.
Installed and configured wireless NICS for laptops on Knights wireless
Troubleshot UNIX users using NT applications through Terminal Server.
Set up AVISTAR telecommunications hardware/software.
Installed and supported Palm Pilots, Card Scans, and other devises to
synchronize with Lotus notes.
Log Help Desk tickets using REMEDY software.
Tested and evaluated new software for production use.
Set up mini-networks for testing software and applications.
2/1999 – 7/1999
Provided help desk support for entire NDC Department throughout the
Supported all levels of users including CEO, CFO , managers
Consulted on network scheme of a 650,000-sq. /ft facility from the
Provided back up scheme for three different facilities through ArcservIT
back-up, Net Ops and PC Anywhere remote communication software.
Set up different site networks according to their needs using Windows NT
4.0 including TCP/IP schemes.
Provided hardware specifications for various projects.
Used performance monitor-to-monitor network for bottlenecks and
1/1993 – 7/1998
Reviewed and approved Batch Production Records for Liposome suspension
and emulsion technology in state-of-the-art facility.
Responsible for hiring, outsourcing and scaling down
Developed production standards
Responsible for ordering and cost analysis of new or used equipment
Implemented Standard Operation Procedures throughout production in three
Established the Manufacturing Practices training program in production.
Wrote batch-compounding formulas.
Wrote process and equipment validation protocols.
Monitored process and equipment validation studies.
Coordinated the production schedule including inventory control,
ordering, and releasing raw materials, and releasing processing and
Interfaced with research, development, and quality assurance to transfer
technology from Pilot Plant into Production.
Developed and adhered to timelines established with marketing.