Strategic leader driving business efficiency through technology implementations, employee engagement, and customer satisfaction. Market experience in education, emerging technologies, medical device, retail, and logistics.

Areas of Expertise

Span of Expertise

– Product Management
– Team Leadership
– People Development
– Partner / Vendor Management
– Enterprise Architecture
– Business Metrics / KPI
– Continuous Delivery
– Agile Methods
– Automation
– Systems Administrsation

• Multi-disciplined experience in product definition, strategy, engineering, infrastructure, quality assurance, and project management.

• Concept to execution leader for automation, cloud, and SaaS models in global environments for millions of CRM & ERP users.

• Budget responsibility of $25M+ with up to 75 direct reports, total portfolio management experience of $300M; successful contract negotiator and vendor manager.

• Passionate about solving business problems through leadership, product strategy, and engineering to grow revenue and improve customer satisfaction.

“Guy exploded onto the scene to take over a team in crisis. He calmed fears, aligned priorities and tackled the right problems first. His inspired hiring of both employees and consultants built a top-notch team in record time. His superb win-win negotiating style has earned the respect and cooperation of a much needed cross-functional support base. Guy is a winner who grows winners around him!” -Manager, PMO Pearson VUE

Career Highlights

• Organizational Effectiveness
– Lead from vision through implementation the optimization of Pearson’s product delivery through agile & dev-ops
– Created best practices and metric-driven approach to improve engineering efficiency and delivery by 75%

• Product Engineering
– Owned several platform stability and performance efforts; constant improvement of environment availability & response time through problem management, team leadership, and resource motivation
– Engineered full technology stack solutions integrating highly customized software solutions for global implementations

• Product Strategy
– Recommended and delivered large customer migrations to business critical applications
– Initiated and delivered mass consolidations efforts that resulted in over 1 million dollars (US) in annual savings
– Realized staff reduction of 20% through implementation of agile delivery, while increasing team velocity

• Resource Management
– Formed best in breed IT development team through aggressive hiring from associate to architect level talent, exiting marginal talent, and driving accountability
– Transformed underperforming team into highly focused and driven department via staff selection, motivation, and expert coaching/mentoring
– Cross functional leader bridging business units, clients, infrastructure, and executives in complex environments

Education & Credentials

Master of Science in Computer Science University of Wisconsin
Bachelor of Science in Computer Science Fordham University
Scrum Master Certification (SMC)

Career History & Achievements

Pearson VUE, Minneapolis, Minnesota, 2012 – Present
Director – Product Development / Business Intelligence (Data Warehouse & Reporting)

Capitalized on technical and business leadership ability, leading efforts to stabilize enterprise software and enable product development; conceptualized strategies to scale the business.
• Led globally distributed and multi-functional teams comprised of 23 employees and strategic partners for 3 software platforms. Software implementations include: Business Objects, Microstrategy, Informatica, SSIS
• Optimized globally distributed software teams’ ability to scale project delivery by providing strategy and leading efforts to improve data quality, productivity and efficiency using metric driven approaches
• Modernized software platforms through technology. Improved response time by 60% for user community
• Reduced 3-year strategic partner consulting agreement cost by 45%

Velocity Technology Solutions, Minnesota, 2011 – 2012
Sr. Director, Production Operations

Provided the vision, leadership, and oversight to ensure corporate objectives were met by my organization of managers, individual contributors, and consultants. Product offering was a cloud enabled ERP & CRM hosted environment.
• Oversight and program management on all IT production projects including servers, storage, security, network, middleware, applications, and databases in Velocity’s cloud environment
• HR responsibilities for over 75 managers and individual contributors
• Budgetary responsibilities for entire technology stack and vendor management / selection
• Author and chair of several highly successful programs including get-well plans for clients and client migrations
• Directed outsourced SaaS initiatives such as ServiceNow and Google Mail

Boston Scientific, Minneapolis, Minnesota, 2006 – 2011
Team Lead, Systems Engineering

Applied abilities to achieve increasing responsibility leading teams for technical architecture, product definition, and delivery.
• Pioneered automated product scorecard, whereby environments were rated daily on metrics driven KPIs
• Architected the virtualization offering from original company position, strategy and design resulting in a 67% reduction in spend (hardware, software, maintenance, datacenter costs, and licensing)
• Implemented numerous product initiatives as both a subject matter expert and thought leader in reliability, availability, serviceability, via virtualization using VMWare, IBM AIX, linux, and Solaris
• Architected complex solutions to comply with federal and international healthcare and privacy regulations

Business Objects, La Crosse, Wisconsin, 2001 – 2006
IT Manager

Transformational IT leader that owned technical and HR responsibilities of the organization; moved team from immature operating models to fully mature product offering
Led the IT department and implemented significant enhancements to stability, security, and availability. Grew the team by 150% and oversaw all aspects of infrastructure offerings
• Introduced significant improvements to stability and reliability of environment through architectural improvements and standards around network and server builds
• Drove adoption of open source from OS, applications, and development tools
• Architected, Implemented, and supported the global identity and access management (SSO) offering
• Severed as player/coach for server, storage, and network pillars

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(763) 203.3382

  • Updated 8 years ago

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