Joseph Hartman

Joseph Hartman
18882 Dodd Blvd.
Lakeville, MN 55044
763-732-2099
josephhartman55408@gmail.com

A position in shipping and receiving, warehousing, material handling, inventory and/or driving utilizing excellent organizational, technology and customer service skills.

COMPETENCIES
Computers and Technology:
Extensive computer training and practical experience: hardware, troubleshooting, virus removal, data recovery and applications. Good working knowledge of Microsoft Applications e.g. Word, Xcel, Outlook Express, PowerPoint and Photoshop. Field installation of Point of Sale Terminals, Workstation Equipment and Network Printers and Bar Code Scanners. Operated my own side business servicing and upgrading PCs.

Warehouse and Shipping and Receiving:
Extensive experience in warehouse and shipping & receiving with industrial distributor. Received orders from customers, pulled merchandise from inventory, recorded and tracked inventory through system, contacted shippers, filled and checked orders prior to shipment. Used all types of warehouse and material handling equipment e.g. forklifts, rackers, and pallet jacks. Carried out a number of field assignments pertaining to hardware upgrades at remote sites requiring inventory and shipping tasks.

Customer Service:
Public contact experience working in a number of businesses requiring heavy customer interaction. Good oral and written communications skills. Good writing communication skills able to write and respond to e-communications and utilize all types of social networking software e.g. LinkedIn, Face book, Twitter and My Space.

Mechanical Repair:
High mechanical aptitude, previously employed as a technician with auto service center and as a bench technician with a company that repaired and rebuilt power floor sanding equipment. Excellent knowledge of the use of all hand and power tools. Blueprint and drafting experience.

Driving,:
Extensive driving experience and excellent knowledge of the Twin City Area, Clean driving record, One moving violations in last ten-years. Previously held Minnesota Class B, CDL. Also operated forklifts, bobcats, cherry pickers and similar machines.

Construction and Carpentry:
Over ten years of general construction and maintenance experience doing mostly remodeling and residential new construction. Good knowledge of building materials. All around handyman skills.

EDUCATION
Business and Computer Applications, MRC Education and Training Center, Minneapolis, MN 2011
Microsoft, A+ Certification, MRC Education and Training Center, Minneapolis, Minnesota 2009
Office Careers Training, MRC Education and Training Center, Minneapolis, Minnesota 2009
Information Processing and Help Desk, Riverland Community College, Austin, MN 2002-2003
Architectural Drafting, Minneapolis, Community College, Minneapolis, MN 1994-1995

WORK EXPERIENCE

Lennox Industries
Mendota Heights, MN. December, 2014 – Present
Fill orders from Existing clients and new clients for Heating and Air Conditioning parts, in addition to processing items to be shipped utilizing Speedie and UPS software. Order shipping supplies needed to ship and process incoming orders to be shipped standard 3-day service to Next Day Air.
Communicate with UPS IT support with any and all issues of UPS property hardware and software of what is not able to be resolved without next level IT support.
Process incoming inventory with Motorola 9190 scanner, after inventory has been processed and added to the facility stock, inventory is then placed in designated storage area. Most recent accomplishment to shipping:
• LENNOX logo added to Speedie shipping label through software.
• Add printers to computer in Shipping Department
• Update all software to Shipping Dept computer
• Connecting and Disconnecting stock inventory to alternative locations in warehouse.
Asset Marketing
Burnsville, MN. September, 2014 – Present
Pick and Pack warehouse associate. In a warehouse environment, duties are to walk through isles and collect the specified items described on the work orders. After orders have been collected, bring to designated work bench, place items collected into specified work orders. After completion of packaging items, bring to shipping department to be sent

TORO Manufacturing
Farmington, MN. September, 2014 – October, 2014
Machine operator of prototype machinery of future equipment to be sold to the public.

Premier Locating Inc.
Buffalo, MN May, 2014 – September, 2014
Locate and mark for contractors and home owners for work to be done at locations specified on Work Orders supplied by Gopher State.

RESOURCE Inc.
Minneapolis, MN. April, 2011- October, 2013
IT support for 300-employees, supporting hardware, desktop computers, monitors, in addition to resolving desktop support of software issues remotely. Ghosting images of existing computers to be imaged to other computers to resolve corrupt hard drives. Other duties included, setting up computer labs, printers to designated network.

PC Repair by Joe,
Minneapolis, MN.
PC Setup, Virus Detection and Removal, Operating System and Program Installation and Removal, Printer Setup and Configuration, Hardware and Printers Installs and Configuration. PC Optimization, Virus, Security Upgrades, Internal and External Backups, Malware, and Spyware detection and removal. 1999-present

Field Technician,
Smart Source Inc., Chicago, Il. 2010-2011
Carried out field assignments including kiosk and printer upgrades.

Customer Service and Driver,
Drink and Drive Intelligently, Little Canada, Minnesota 2008-2011

Technician and Warehouse,
National Carpet Equipment, Brooklyn Center, Minnesota 2005-2007
Assembly of Floor Stripping equipment, Data Entry into system computer (Excel, Access)
Operation of standing Crown Cherry picker in addition to Standard forklift to collect and place finished product of assembly.

Customer Service, Jiffy Lube, Brooklyn Park, Minnesota 2004-2005
Prior to Jiffy Lube, I did a number of jobs including ten years of general construction, five years of food service, school bus driving and local delivery.

EXCELLENT REFERENCES AVAILABLE UPON REQUEST