(321) 890-4384 email@example.com
Operations, Management and Maintenance Expertise… Resource Champion of complex projects throughout a 29 year career in operations and maintenance. Proven ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. A 26 year Navy veteran, started as a Recruit and retired as a Naval Officer. Leader, manager, mentor of people. Proficient in Microsoft Office.
• Office Administration
• Problem Solving
• Logistics, Procurement
• Advanced Planning
• Corrective Maintenance
• Preventive Maintenance
• Deadline Management
• Process Improvement
• Industrial Safety, Security
• Root Cause Analysis
03/2012-Present Senior Production Manager, Naval Submarine Support Facility, Groton, CT
• Supervise and manage 10 diverse work centers consisting of 15 supervisors and 170 military, civilian, and contractor personnel in the repair, installation, modernization, and testing of submarine electrical, electronics, weapons systems, hydraulics, motor generators, ventilation equipment, masts and antennas, and providing calibration services to 17 nuclear submarines. Supervise advanced planning, logistics & parts procurement, work package management, Quality Assurance (QA), conflict resolution, and manpower allocation to execute time critical maintenance on time despite high pressure situations created by emergent repair requirements to deploying ships.
• Conduct briefings at repair production meetings, weekly logistics meetings, work package management reviews, arrival and departure conferences, and weekly progress reviews. Daily direct interaction with all levels of management for the ships, supply/logistics organizations, shipyards, squadrons, maintenance coordinators, modernization coordinators, and outside vendors. Lead root cause analysis investigations for safety mishaps, quality deficiencies, missed deadlines, security violations, and required rework.
• Wrote position descriptions, conducted interviews, hired and conducted periodic performance evaluations for civilian employees. Review, audit, and certify civilian timekeeping for pay and leave.
• Personally developed numerous unique procedures to repair submarine systems waterborne. These repairs were previously deferred due to being dry dock only, but were subsequently completed waterborne with divers enabling multiple submarines to deploy with 100% systems readiness. Received cash and time off awards for significant time and cost savings realized to the government. Selected as Civilian of the Quarter, fourth quarter 2014. Consistently superior annual performance evaluations.
04/2009-03/2012 Operations Department Head, FBM Operational Test Support Unit 2, Cape Canaveral, FL
• Supervised a staff of 16 in planning, directing, and coordinating complex submarine launched D5 missile tests for the US and UK, a test program with a 99% success rate. Provided leadership, management, and technical expertise to guide the staff, professionally develop personnel, track readiness, and ensure mission accomplishment aboard the range support ship USNS WATERS.
• Coordinating liaison between 4 contractor and 8 military organizations, bringing all agencies together for safe and seamless strategic launch operations and tactical exercises on instrumented ranges and open-ocean. Held all parties accountable for required deliverables and fulfillment of contractual obligations.
• Resolved technical problems with shipboard communications systems, radars, and electrical equipment through analytical problem solving, creation of logical courses of action, and presenting persuasive ideas and concepts in high stress situations enabling mission accomplishment on schedule.
• Supervised contractor agencies in the operation, maintenance, repair, and testing of submarine and surface communications systems, telemetry equipment, optical tracking systems, and radars. Coordinated quality assurance checks and inventories of contractor assigned equipment, materials, publications, and supply parts required to execute 100% of missile flight tests as scheduled.
03/2006-03/2009 Repair Manager (Division Officer), Naval Submarine Support Facility, Groton, CT
• Supervised and managed 180 military and civilian personnel in the repair, installation, and testing of submarine electrical/electronic systems across 10 unique work centers. Superior first time quality rates despite a reduced manning rate of 77%. Coordinated complex repairs totaling 183,872 man hours during 105 submarine maintenance availabilities for 18 submarines.
• Developed and refined integrated scheduling protocols between numerous outside agencies, logistics personnel, civilian contractors, inspection teams, and maintenance activities reducing lost work time due to scheduling conflicts by 20%. Also, developed new and improved repair capabilities using Lean Six Sigma processes saving over $155,000 in a 6 month period.
• Managed the construction of the only Virginia class submarine maintenance tower 2 months ahead of schedule and on budget, ensuring all design requirements were met. Coordinated the build-out and startup of an Electrical Hull Fitting rebuild facility saving $46,000 in its first month.
03/2003-02/2006 Information Systems Manager, TRIDENT Training Facility, Kings Bay, GA
• Administered support, maintenance, and accountability of 310 user accounts, 295 computers, 67 printers, and network infrastructure valued at $1.1 million. Coordinated a network upgrade increasing network connectivity from 56K to T-1 speed for all base commands.
• As Vice Chairman of the Submarine Group Ten Knowledge Working Group for Local Area Network Administrators and a key member of the Kings Bay area Knowledge Management Executive Steering Committee used skills and abilities to resolve technical problems, address resource limitations, and minimize scheduling conflicts improving submarine crew proficiency and operational readiness.
• Engineered the solution to resolve classified network connectivity and provide necessary bandwidth for streamlining scheduling, feedback and information exchange necessary for a revolutionary Trainer Scheduling Utility. Also managed the program that designed, installed and commenced operations of the Naval Nuclear Propulsion LAN for nuclear training.
06/1996-02/2003 Lead Department Technical Manager, USS WYOMING (SSBN 742)(B), Kings Bay, GA
• Department supervisor for 25 personnel in 4 divisions. Oversaw the operation, testing, repair, and maintenance of tactical systems electronics and conventional weapons equipment ensuring 100% readiness directly leading to two Battle Efficiency awards and FBM Submarine of the year for 2000.
• Managed the first installation of a major Command and Control Systems alteration at Submarine Base Kings Bay ahead of schedule. Responsible for achieving C2 accreditation of all shipboard computer networks, first ever at Kings Bay Naval Submarine Base.
12/1991-12/1994 Work Center Foreman, TRIDENT Refit Facility, Kings Bay, GA
• Directed 13 military and civilian personnel in the testing, repair, and maintenance of submarine electronic systems. Sole E-6 to be assigned as a foreman. The only E-6 assigned as a Repair Duty Officer.
• Established and maintained an error free and auditable inventory of $500K of communications and minor property equipment. Managed the maintenance and repair of all electronics equipment.
• Second Shift Supervisor, coordinated maintenance efforts from all divisions. Singularly relied upon by senior supervisors to train and qualify all shift supervisors.
B.S., Industrial, Trade & Technical Education, Valdosta State University, 3.96 GPA 2005
Production, Quality, and Manufacturing Fundamentals, Defense Acquisition University (DAU) 2015
Earned Value Mgt & Lean Enterprise Concepts, Defense Acquisition University (DAU) 2013 & 2016
Advanced Leadership Development (Enlisted & Officer) 1998 & 2006
Numerous Electro-mechanical/Electronics, Computer, and Weapons Schools 1986-1996
Welding Certificate, Slidell Vocational Technical School 1985