VASUDEV ASHOK

VASUDEV ASHOK
(763) 257 9898

Summary:

Eighteen years of technical and on site lead consulting experience in USA. Throughout my career I have worked with various industries like Financial, loyalty, Healthcare, Insurance, Marketing, Pharma, Telecom & Public Sector. For the past Eighteen years, I have concentrated exclusively on Implementing, Integrating and Maintaining Siebel CRM & UCM applications, while offering valuable architectural solutions and performance recommendations on various assignments. As a Siebel Professional, involved in 9 full Lifecycle Siebel projects with thorough knowledge of Architecture, Install, Upgrade, Performance Tuning and post-production support. Siebel trouble shooting is one of my strengths. I have kept myself updated with the changing technologies implementing the latest versions of IP2014/IP2015 Siebel CRM.

I graduated with a computer science degree which has helped me to understand, analyze and troubleshoot applications more efficiently.

Education:

BE (Computer Science) Gulbarga University, Karnataka India.

Skills Summary:

Siebel: IP2013, IP2014, IP2015, IP2016 with Open UI, Siebel Vertical and Horizontal Siebel 8.X, Siebel 7.x, Siebel 6x, Siebel 2000, Siebel 99.Siebel Infrastructure Configuration and Administration, Siebel Upgrades, System Architectural Design/Analysis, Oracle OBIEE, Informatica, Oracle SOA, DAC Server/DAC Client, Siebel Management Agent, Siebel Monitoring, ADM (Application Deployment Manager), Avaya CTI, Siebel PIM SSSE, EIM, EAI, Genesis CTI, Siebel Performance Testing and Tuning, eMail Response, CRM on Demand (UPK), CRM Desktop 8.1.1, Oracle Web Center (UCM), eMail Response, Siebel eMail, Siebel Open UI, Siebel eMail Marketing, Siebel CRM Desktop, BI Publisher, Oracle UCM Hub, Oracle Cloud Computing.

Siebel Applications: Siebel Public Sector, Siebel Loyalty, Siebel Sales, Siebel Marketing, Siebel Financial, Siebel Call Center, Siebel life sciences, Communications, eHospitality, Loyalty, Siebel UCM, Siebel Remote, OBIEE Siebel eChannel, Siebel Pharma.

CRM: MS Dynamics (Great Plains), SFDC, Peoplesoft

Scripting: Shell, DOS, Power shell Scripts (automation / monitoring / reporting)

Applications/Other: HTML4.0, XML 2, Java1.2, SQL, C, C++, Java Script, ASP2.0/3.0, JSP, XML, Servlets, IE 5.0/6.0, Netscape 5, WebLogic 6.0, First LOGIC, SOA Oracle Suite, Site Minder,
Windows 2003/NT, Active Directory, MS Exchange, Microsoft Outlook 2013, Dell Servers, Sun Servers,
Cisco Routers, Switches, Firewall, VPN, Veritas Cluster.DB2 UDB 9.1, DB2 ver. 9 z/OS, SQL 2000,
Oracle 10/11G,Windows Advanced Server 2003/IIS 6.0, Unix, AIX, LINUX, Apache Web Server, Sun
Solaris, Windows XP Server, Sun Solaris, Windows XP, MQ Series, Java JMS Transport, Avaya CTI
Integration, Genesis Integration, LAN/WAN Traffic Analysis, Firewall Analysis, Network Analysis, Web
Services, Third Party Load Balancers, Big IP/F5, Allenton Switch, Cisco ACE Content Switch, BMC
Patrol, FogLight, Siebel Management Pack, Novell Netware Veritas Cluster, Microsoft Cluster.

Experience Details:

Client: Ansell Computers
Duration: Aug' 18 to Present
Role: Sr. Siebel Administrator
Modules: Siebel Financial (Life Sciences)

Ansell's Life Sciences division manufactures and markets innovative hand and body protection solutions focusing on product and personal protection within laboratories, drug development companies, vaccine research centers, biotechnology and pharmaceutical manufacturers, micro-electronic manufacturers, and medical device manufacturers.
Ansell is an Australian Company based out of New Jersey.

• Installation of Siebel Servers and management of Siebel Servers and Gateway
• Involved in upgrade from 8.1.1.0 to IP2015
• Configuring Siebel security using LDAP/ADSI authentication
• Support tasks like Database Extraction for Developers, and applying changes to the tables in Tools, import and export of SIF objects, workflows across environments and maintaining the version control
• Troubleshoot Siebel crash log files using FDR by turning on FDR in Siebel application.
• Responsible for 24×7 of monitoring and troubleshooting issues pertaining to Production environments, and root cause analysis.
• Lights on Support in Production
• Shell Scripts to help in day to day notifications and alerts.

Client: Scottrade
Duration: Aug' 15 to July' 18
Role: Sr. Siebel Administrator
Modules: Siebel Financial / Siebel UCM

• Installation of Siebel Servers and management of Siebel Servers and Gateway
• Involved in upgrade from 8.1.1.0 to IP2014
• Involved in upgrade from IP2014 to IP2015
• POC of IP2016
• Configured the visual mining charts
• BIP Installation
• Database encryption
• Configuring Siebel security using LDAP/ADSI authentication
• Support tasks like Database Extraction for Developers, and applying changes to the tables in Tools, import and export of SIF objects, workflows across environments and maintaining the version control
• Troubleshoot Siebel crash log files using FDR by turning on FDR in Siebel application.
• Responsible for 24×7 of monitoring and troubleshooting issues pertaining to Production environments, and root cause analysis.
• Responsible for helping the users/ Employees on P1 and P2 tasks.
• Currently supporting 1000+ users in Production
• Install configure I3 CTI server and configured it from Siebel end.
• Troubleshooting CTI issues.
• Perform a day-to-day operational support functions within Siebel including client, server, User creations, checking logs, BIP, and administrative duties such as server and application administration
• Shell Scripts to help in day to day Siebel activities like compiles, migrations, notifications and alerts.

Client: Starwood Hotels & Resorts
Duration: Mar' 15 to July 15
Role: Sr. Siebel Administrator
Modules: Siebel Loyalty (Siebel eHospitality)

Starwood Hotels & Resorts Worldwide, Inc. is the most global high-end hotel company in the world. Their strength lies in ten distinct lifestyle brands, an award-winning loyalty program and 180,400 talented associates worldwide. Siebel Loyalty is the software of choice for their business model.

I was instrumental in upgrading their Siebel and Oracle versions.
We moved the applications to new hardware as well. The version they are currently on is IP2013. Installing and upgrading their environments was my primary responsibility along with performance tuning and automation.
I also did POC's on both IP2014 and IP2015 which involved upgrading the
Binaries running the upgrade along with IRM and enabling OpenUI.

Client: Hawaii Health Exchange (HIHIX)
Duration: Oct' 13 to Mar' 15
Role: Siebel Architect/Administrator (Executive Consultant)
Modules: Siebel Public Sector

A Health Insurance Exchange (HIX) is a resource for people seeking health insurance. Under the Patient Protection and Affordable Care Act of 2010, each state is required to create an Exchange. Individual insurance buyers can select any variety of plans within the Exchange including HMOs, PPOs and fee-for-service plans, all of which are administered by private insurance companies. Hawaii was one of the eight states in USA to implement Obama care successfully in 2013.

Worked as an architect/administrator in implementing the health exchange program from soup to nuts. I played an important role in decision making related to architecture, implementation plan and performance tuning. The exchange worked for 2 enrollment periods successfully. I was responsible in supporting all phases of development, testing and production.

Client: WellPoint Insurance
Duration: Oct' 12 to Sep' 13
Role: Siebel Architect/ Lead Administrator
Modules: Siebel Financial

WellPoint Insurance (Part of ANTHEM), Anthem, Inc. is working to transform health care with trusted and caring solutions. Our health plan companies deliver quality products and services that give their members access to the care they need. With nearly 71 million people served by its affiliated companies including more than 38 million enrolled in its family of health plans, Anthem is one of the nation's leading health benefits companies.

Worked as the Lead Administrator working with Deloitte as an integrating partner. Lead a team of 5 Siebel Administrators in providing development support, deployments and Lights On support to production.

Client: Boston Scientific Corporation
Duration: Feb' 12 to Aug' 12
Role: Siebel Architect/Administrator
Modules: CRM Life Sciences / Siebel Financial

The Boston Scientific Corporation (abbreviated BSC), is a worldwide developer, manufacturer and marketer of medical devices whose products are used in a range of interventional medical specialties, including Interventional Cardiology, Peripheral Interventions, Neuro-modulation, Neurovascular intervention, Electrophysiology, Cardiac Surgery, Vascular Surgery, Endoscopy, Oncology, Urology and Gynecology.

Currently working as a Siebel Administrator with Boston Scientific performing all Admin related tasks and deliverables.

Experience Details:
Client: ADP
Duration: Apr' 11 to Feb' 12
Role: Siebel Administration Lead
Modules: CRM Call Center

ADP (Automatic Data Processing) is one of the largest provider of Human Resource outsourcing solutions. It is the only Human Capital Management Company ranked among Forbes' top 100 companies.
The Siebel applications installed in ADP makes use of different Siebel modules namely: Siebel Call Center, Universal Customer Master, eService Portal, eChannel Portal, Custom Portal application (VIP comps) to name a few. They are currently using Siebel 7.8.2.14 version and are in the process of upgrading to 8.1.1.4.
As the Lead Administrator some of my responsibilities along with the routine Siebel Administration tasks include:
• Liaison for the Siebel Team while working with different technical teams within the organization.
• Co-ordinate and distribute work amongst the offshore and onshore admins.
• Attend ARB (Architecture Review Board) meetings and provide inputs from a Siebel Architectural stand point.
• Work with Oracle Services for POC's, Sizing, Code Reviews and priority one tickets in production.
• Provide Tier1 support for any and all production issues.
• Plan and implement application upgrades using a phased approach without interfering with the day to day application functionality.
• Plan and implement DR procedures and exercises
• Install Universal Customer Master and its components.
• Automation of Reference Data Migrations and routine tasks performed by the administration teams (Siebel ADM, VB Com, Script, Siebel EIM)

Environment: Siebel 7.8, Siebel 8.1, Windows 2003, Linux, Siteminder SSO, MQ Series Informatica IIR, Oracle and SQL Server.

Client: LIBRARY OF CONGRESS
Duration: Sep' 10 to Apr' 11
Role: Operations and Management Lead
Modules: ECO (Electronic Copyright Office)
SIEBEL PUBLIC SECTOR

The United States Copyright Office, a part of the Library of Congress, is the official U.S. government body that maintains records of copyright registration in the United States. It is used by copyright title searchers who are attempting to clear a chain of title for copyrighted works. The Application supporting the Copyright function is developed using Siebel eService (external) and ePublicSector (Internal) version 8.1.1.2.
• Responsible for architecture, implementation, support & maintenance of the technical infrastructure of eCo – Siebel 8.1 application.
• Responsible for making sure the application functions and meets the business goals set by the stake holders.
• Responsible for end to end transaction flow amongst various interfaces and response time for efficient operations within eCo – Siebel 8.1 System.
• Manage and administer eCo – Siebel 8.1 application including Siebel application servers, File Servers and related processes.
• Administer Siebel application servers – Including software upgrades, maintenance fixes, performance, scheduled batch jobs etc.
• Assist management by suggesting industry best practices.
• Work with different organizations within LOC for any issues.
• Provide most effective and best practice integration solution to the project team.
• Support project teams for any and all issues that relates to eCO – Siebel 8.1 system.
• Provide Tier1 support for any and all production issues in eCO – Siebel 8.1 system.
• Provide input to technical team to adapt most effective technology for the solution.
• Design & review seamless integration between eCo application and other third party systems.
• Responsible for making sure that integration data in eCo – Siebel 8.1 system is in sync with all other sub-systems.
• Evaluate the system and perform fit-gap analysis.
• Assist testing team in conducting applications testing & performance testing.
• Support UAT sessions and conduct training.
• Monitor system performance and perform periodic capacity review
• Automation of Reference Data Migrations (Siebel ADM, VB Com, Script, Siebel EIM)

Client: FARMERS INSURANCE GROUP
Duration: Sep' 08 to Sep' 10
Role: Sr. Siebel Administrator
Modules: NWCS (National Workers Compensation System)
CRN Redesign (Claims Restoration Network) HEART

The Farmers Insurance Group of Companies is a personal lines property and casualty insurance group providing homeowners insurance, auto insurance, life insurance, and financial services in the United States. It is the third largest insurance group in the US servicing over 10 million households in 41 states. Farmers Group Inc. is headquartered in Los Angeles, California. The Claims Handing is done in Siebel CRM.
I was primarily involved in architecture, design, implementation & Support of all Siebel Environments from Development to production. The Siebel versions I worked with during that time were Siebel 6 on Windows2000, Siebel 8.0.0.3 on Linux, Siebel 8.1.1.1 on AIX.

• Implementing ADSI Authentication(Siebel 8.0.0.3)
• Implementing LDAP Authentication(Siebel 8.1.1.1)
• Siebel Remote administration
• Cluster Administration in Staging & Production.
• BI Publisher
• Data Encryption
• Application Deployment Manager
• Performance tuning of Siebel Application.
• Oracle Enterprise Manager for Siebel(Setup & Monitoring)
• Trouble shooting Core Dump & Object Manager Crashes.
• Automation of Reference data Migrations
• Siebel Application Deployment Manager
• Established Backup procedures
• Production Support
• Supporting Development environments for day to day admin Activities
• Installation, load balancing, clustering & Configuration of Siebel Servers

Client: MEDTRONIC Inc.,
Duration: Jul' 05 – Jun' 08
Role: Sr. Siebel Consultant (Lead Administrator)
Modules: Integrated Front office EAPPS (Life Sciences)

Medtronic is the world leader in medical technology providing lifelong solutions for people with chronic disease. We offer products, therapies and services that enhance or extend the lives of millions of people. Each year, 5 million patients benefit from Medtronic's technology, used to treat conditions such as diabetes, heart disease, neurological disorders, and vascular illnesses.

In the three year period I was primary responsible for the architecture, design installation and support of all the Siebel Environments from development to production (11 in total) and upgrading them from time to time from 7.5 to 7.8.2.7. Installed and maintained First Logic Data Quality for Siebel and SAP. Installed and monitored SOA Oracle 11g Suite and its components. I have been an integral part of all the projects including and not limited to IFO, DART (Device and Registrant Tracking), Vascular, Field Service, GCH POC (Global Complaint Handling), Neurological (Portrait), Spinal including Kyphon and Call center POC.

• Implementing Data Quality using First Logic for Siebel and SAP
• Site Minder LDAP authentication with SSO
• Actuate Installation and Administration
• Document Server Installation and Administration
• Siebel Remote administration
• PIMSYNC / Hand Held Setup
• Cluster Administration in Staging & Production.
• Oracle SOA Suite Administration, Deployment & Troubleshooting
• Web Server monitoring in Staging & Production.
• SOM Monitoring & Administration.
• Performance tuning of Siebel Application.
• Deployment of SRF in Production, Development and Testing.
• Production down Time & maintenance.
• SIEBEL/Site Minder/LDAP Authentication
• Monitoring user load on Siebel Server.
• Monitoring Siebel Server Load.
• Multi Org and Multilingual setup
• Audit Trial setup
• Deploying SRF with Zero downtime.
• Deployment & Migration of Workflows in 7.8
• Trouble shooting server related Issues.
• Trouble shooting Core Dump & Object Manager Crashes.
• Established Backup procedures
• Production Support

Client: Centre for Medicare & Medicaid Services (Baltimore, MD)
Duration: Aug' 04 – Jun 2005
Role: Siebel Consultant (Administrator)
Modules: Medicare Appeals System (Financial Services)

The Center for Medicare and Medicaid Services (CMS) required a Medicare Appeals System (MAS) to support new legislatively mandated appeals processes for traditional Medicare Fee-for-Services (FFS) and Managed Care (MC). Played an Important role in setting up the various environments required for the task, migrating data between various environments & performance tuning of

• Deployment of SRF in Production, Development and Testing.
• Updating Production, Staging & Training Schema thru DEV2PROD & DDLSYNC.
• Reference Data Migrating across Environments
• Deploying SRF with Zero downtime.
• Installed Actuate Report Server for Siebel 7.7.2
• Installation & Configuration of Siebel Document Manager
• WF Monitoring & Administration.
• Mobile Client Administration
• Performance tuning of Siebel Application.
• Production Support & Maintenance.
• Configured Authentication using SIEBEL/LDAP.
• Deployment & Migration of Workflows in 7.7
• Trouble shooting Core Dump & Object Manager Crashes.
• Established Backup procedures

Environment: Siebel 7.7, Siebel Tools, Work Flows, EIM, Oracle 9i, Pl/SQL, Solaris 9

Client: Dun and Brad Street (Bethlehem, PA)
Duration: April' 03 – Aug' 04
Role: Siebel Consultant (Administrator)
Modules: Sales Force Automation (eSales), eCustomer

Dun and Brad Street (DNB) are involved in business of providing Risk Management Solutions, Sales & Marketing Solutions and Supply Management Solutions to Corporate Sectors and for Small Businesses.

Administrating Siebel Sales Force Automation and eSales

• Cluster Administration in Staging.
• Cluster Administration in Production.
• Web Server monitoring in Staging & Production.
• SOM Monitoring & Administration.
• Transaction OM monitoring.
• Performance tuning of Siebel Application.
• Deployment of SRF in Production, Development and Testing.
• Fixing problems with ADSI Server.
• Production down Time & maintenance.
• Creating users in SIEBEL/ADSI/Get Access.
• Monitoring user load on Siebel Server.(Fog Light)
• Monitoring Siebel Server Load (Fog Light).
• Deploying SRF with Zero downtime.
• Trouble shooting server related Issues.

Environment: Siebel 7.3, Siebel Tools, EIM, Oracle 8i, Pl/SQL, WIN NT

Client: Exodus Communications, A Cable & Wireless Service,
Duration: Dec 01 – Apr 03
Role: Siebel Administrator/Developer

• Siebel 6.0.1 (Call Center) to Siebel 7.5.2 (eCommunications) Upgrade:
• Worked on upgrading the Siebel 6.0.1 enterprise application to Siebel 7.5.2 Vertical
* Server Architecture Design.
* Setup and installation of Siebel Servers.
* Configure Microsoft Cluster (MSCS).
* Install and configuration of Load Balancing with Resonate central dispatch.
* Installed & Configured Report Server.
* Responsible for upgrading the development environment, testing the application, fixing the bugs, upgrading the production environment.
* Responsible for migration of workflow policies.
• Siebel 7.0.3 Horizontal to Siebel 7.0.4 Vertical Upgrade:
• Successfully upgraded the Siebel 7.0.3 Horizontal to Siebel 7.0.4 Vertical. This was a 2-step upgrade. First we had to upgrade from Siebel 7.0.3 Horizontal to Siebel 7.0.4 Horizontal and then from Siebel 7.0.4 Horizontal to Siebel 7.0.4 Vertical.
• Responsible for the entire upgrade and rollout to Production.
• Responsible for installing the Siebel Gateway Server, Siebel Server, Siebel Database Server for Siebel 7.0.4 Horizontal and Siebel 7.0.4 Vertical applications.
• Responsible for upgrading the development environment, testing the application, fixing all the bugs, upgrading the production environment.
• Siebel 7.0.3 Help Desk Implementation:
• Implemented Siebel 7.0.3 Call Center application for the Help Desk.
• Involved in the installation of the Siebel Gateway Server, Siebel Application Servers, Siebel Database Server and Siebel Report Server.
• Configured the Siebel Servers using Resonate Central Dispatch.
• Siebel 99 to Siebel 2000 Upgrade:
• Involved in the software upgrade from Siebel 99 to Siebel 2000.

• Server Architecture Design for 7.03, 7.0.4 & 7.5.2.
• Installed & Configured Siebel 7.0.3, 7.0.4 & 7.5.2 Servers.
• Configured Microsoft Cluster for Siebel 7.0.3, 7.0.4 & 7.5.2.
• Installation/Configuration of Load Balancing with central dispatch for Siebel 7.0.3, 7.0.4 & 7.5.2.
• Installed Actuate Report Server for Siebel 7.0.3 & 7.5.2.
• Involved in Upgrade Employee Module from Siebel 6.0.1 to Siebel 7.5.2.
• Set-up of Mobile user using Siebel Remote.
• Troubleshooting all Server related Issues.
• Distributing Siebel Upgrade Kit in Siebel 6.01.
• Updating Production Schema thru DEV2PROD.
• Writing SQL for results in Account Splitting Project.
• Extract Mobile Clients /Database Extract for users (client), tools.
• Exporting and importing of Account based contacts through EIM.
• Finding out the Data model for backend update of Siebel tables.
• Part of Siebel software upgrade team (Siebel99 to Siebel2000).
• As a team member I was involved in testing after Upgrade.
• Installed Siebel Gateway server, Enterprise server and Application servers on MSCS.
• Configured Microsoft cluster service for Siebel 6.01.
• Working on day today production support issues and enhancements. (Siebel Tools).
• Established Backup procedures.
• Involved in installation of Windows Servers and clients. Configuration of LAN.

Environment: Siebel 6.3, Siebel 7.5.2, Oracle 8.x/9.x.

Client: Countrywide, Norcross, GA
Duration: Jun 01 – Oct 01
Role: Siebel Configurator
Module: Sales Force Module & Call Center

The project involved in designing the various business process in the company and also to keep track of the customer in all respects to maintain a good Customer Relationships and also to enhance customer loyalty.

Configuration/Siebel Tools
• Involved in Call Center and Sales Force Automation
• Developed specifications for each stage of business process to create / customize necessary applets, views and screens.
• Involved in designing various Business Components and Business Objects and the relationship between them at the Business Object layer.
• Developed User-friendly interface by developing screens and views populated with necessary and valuable information.
• Used joins and links to display the required fields from different tables in one applet.
• Created the user responsibilities & positions and effected visibility to ensure that authorized user see his right views as a part of the Application Administration.
• Modified the Views and List Applet Object Definitions by using Thread Bar and History Bar, and created Pick List to display a list of values.
• Created and used Multivalue Links, Multivalue Fields, Multivalue Group Applets in Application and created and added custom tool bars to the application.
• Setup the remote and stationary users, extracting the databases for the remote users; check the working of the server components and to check the synchronization process for the users.
• Added additional business logic into the applications like Search Specification, Validations Calculated, Pre-default value and extension tables and columns.

Environment: Siebel 2000, Siebel Tools, Siebel Sales, Siebel VB, Oracle, Pl/SQL, and WIN NT.

Client: eGain Communications
Duration: May 99 – May 01
Role: Consultant – Network/Systems Engineer

• Responsible for proactively monitoring and maintaining the extensive local and wide area data network supporting eGain and their US and International clients
• Provide 2nd and 3rd tier technical support for LAN/WAN related issues
• Troubleshoot issues involving NT/2000 servers, routers, switches, firewalls, VPN, and related services
• Worked on Voice over IP (IP Telephony)
• Support of Active Directory, domain controllers, WINS, DNS, DHCP, File &Print, MS Exchange, MS SQL, IIS, and other core services
• Configure and maintain DNS/WINS servers for different zones and manage the replication
• Analyze Sniffer data, Event viewer, router and firewalls logs to isolate outages, performance issues, and intermittent behavior of servers and other network devices.
• Installation and maintenance of Backup Procedures on various machines.
• Applying relevant patches & Fixes to all machines on a need to do basis.
• Installation of Antivirus software's.

Environment: Windows 2000/NT, Active Directory, MS Exchange, VPN, Microsoft Outlook 2000, Dell Servers, Cisco Routers, Switches, Firewall.

Client: The Hartford Life and Insurance Co., CT
Duration: Jun 98 – May 99
Module: Medical Underwriting Status and Tracking System (MUST)

MUST is an online system used by Underwriters and Claims department of ITT Hartford, for validating & expediting insurance claims for thousands of customers throughout US.
Role:
• As a Technical Lead led a team of 5 members and was responsible for conversion and testing of the system.
• Created WEB enabled external access module for customers using Forms 4.5 and ported the same to JAVA platform.
• Responsible for creation of GUI using JAVA and WEB Browser compliant controls and navigation that can be accessed on the Internet/Intranet.
• Carried out bug fixes and enhancements for the front-end using Forms 4.5.
• Responsible for conversion & testing of RPT reports to SQR reports.
• Developed VMS scripts using DCL, for SQR reports generation.
• Carried out tests in order to port SQR reports to the VMS environment and MVS system for printing at remote locations.
• Created PL/SQL procedures to generate data for Applicants status, Follow-up letters and incomplete information letters sent to customers.

Environment: Oracle 7.3, PL/SQL, JAVA, AWT, HTML, Developer 2000, Forms 4.5, SQR, VMS, MVS, Windows NT

PROJECTS EXECUTED IN INDIA Aug 94 – Apr 98
Cement Corporation of India Ltd., is a major cement manufacturing organization of India which has more than 11 cement plants and hundreds of offices located all over India. As a programmer / analyst was involved in the entire software development life cycle of these various systems for CCI using Clipper, COBOL and Fox-Pro.

The systems developed include,
Production reporting system
To calculate machine efficiency of individual departments, in the production of Cement/MT. To generate Production Status Reports of various departments of Cement Factory.
Sales Accounting
To Input packing, dispatches, order details and prepare invoices. Involved in preparing Tax statements, Sales statements & Sales Ledgers.
Inventory Accounting
To prepare Inventory Price Store Ledger, Receipt, and Issue Accounting after various inputs of receipts and issues of items.
Financial Accounting & Payroll – Responsible for development of Daily CASH/ BANK/ JOURNAL transaction reports, General ledger and Profit /Loss statements by automation of daily financial accounting process.

Environment: Clipper, FoxPro, COBOL, Win DOS, Novel-LAN