Field Service Specialist

Thibodaux, LA

William Adams
Field Service Specialist – Honeywell Process Solutions
Thibodaux, LA
Work Experience
Field Service Specialist
Honeywell Process Solutions
June 2016 to Present
In my current position, I troubleshoot and maintain Honeywell’s DCS systems. Which include their Data Hiway, TDC 3000, and Experion. Also, I maintain and troubleshoot LCN, UCN and FTE cable issues. I have done some CL and Function Block programming. I have also worked on many, projects like C200 to C300 migrations, HPM to EHPM, NIM to ENB/ENIM, TPS to Experion migrations, build an LCN from the GUS to adding an HPM, and hardware refreshers.
Control System Administrator
RED Group
July 2015 to June 2016
embedded at Valero

In this position, I provided technical support to the control systems team. I maintained all security patches to Foxboro DCS servers. Installed and maintained antivirus and DLP protection on all servers. Harden all network switches and help with network related issues. Monitor all network and server performance and activities with Solarwinds. Create and administer user accounts on the PCN and DMZ. Configure HMI’s and help with any PC related issues. Document fixes and develop procedures to avoid issue with server patching and upgrading. Help implement cyber security policies.
Composer system
E&I Tech
January 2014 to July 2015
Mosaic January 2014 – July 2015

In this position, I maintained and repaired pneumatic and electronic equipment that measures or monitors flow, temperature, pH, specific gravity, density, mass flow and conductivity. Maintain and repair low and medium voltage motors, motor controls and switchgears. Troubleshot PLC, VFD, and UPS systems. Help maintain the Infi 90 DCS clients and server. Troubleshot DCS network issues. Helped create and modify graphics in Conductor NT. Move point and wrote logic in Composer system.
August 2012 to January 2014
Mosaic August 2012 – January 2014

In the IT PC LAN Tech position I maintained and managed the networks in Louisiana with limited supervision. I worked closely with Enterprise Systems to resolve user issues, help with back up tape and completed a UPS project. Work hand and hand with Global Network maintaining, troubleshooting, and adding new hardware in Louisiana. Helped Security install, troubleshoot and add new peripherals to their PCs. Aid local Automation tech with all computer and network needs such as, configuring PCs, and get network access where needed via wired or wireless. Issue, manage, and help user with smart phones and air cards. And on a daily basis take care of normal IT needs.
PC Support Specialist
July 2010 to August 2012
In this position I was responsible for installing, configuring and maintaining a variety of personal computer (hardware and software) and network equipment. I provided support for all users need. I resolved trouble tickets with the resources available. I performed these duties independently with no supervision. I performed these tasks at many levels ranging from routine system maintenance to patching advance security configurations. I developed and documented all findings, recommendations and manuals related to the process of each operational system. I was in the process of upgrading systems from Windows XP to Windows 7. I did weekly backups to all servers and monthly updates when needed to all servers. Help maintain, troubleshoot, and fix PC and network related issues on a DGM 440 printing press. Troubleshoot and fix problems with problems with in house software to work with Windows 7. I performed diagnostic troubleshooting to determine problems with network connectivity, assisted users of the network with any problems they may have had, pulled cable for new network drops, and installed and configured all computer peripherals to user machines.
B.S. in Computer Science in Computer Science
Herzing College Kenner, LA
April 2010

  • Updated 2 years ago

To contact this candidate email wadams985@gmail.com

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